Technical Support Request

The total solution to design, print & apply professional-looking labels. for all types of DVD/CDs Compatible with both standard 41mm & full-face 22mm inner diameter DVD/CD Labels.

Labeling Kits

RFLB500 Smart Card Label

Photo-Poker Kits

IPK-1688 (Deluxe Version)
IPK-123 (Lite Version)

DVD/CD Labeling Kits

BMT5000 ( DVD Movie Kit )
BMT3000+ (41 / 22mm) BMT318F (standard 41mm) BMT3000 (Fullface 22mm)
BMT520 (Standard 41mm)

DVD/CD Applicators

MultiFlip
CDLabel Flip
CDLabel Gates

DVD/CD Labels

12 CM DVD/ CD Labels
8 CM mini CD Labels
Curve Biz card CD Labels
Rectangular Biz CD Labels
12 CM DVD/ CD Labels
Label Protective Sticker

DVD/CD Inserts

DVD case inserts
CD Jewel case inserts

Refilled Poker Card Papers

LM096-JMS/JMD
LM096-JHS/JGS
LM096-LGS/LHS

Paper Series

Matte Paper
Photo Paper

DVD/CD Marker Pen

BMT100 series
BMT500 series

Design Software

iPoker Maker v2.0 Vista iCD CoolBela V4.0 Vista
iCD CoolBela V2.0

Bizcard Papers

Business Card Papers Bizcard papers

Adhesive Labels

Adhesive Labels List

CD Roller Box

Technical Support Request

Problem Information:
Close all utilities before installing?	Yes No
Setup was completed successfully and have rebooted system?	Yes No
Did you read the corresponding chapter in the manual ?	Yes No
Did you read the corresponding chapter in the online help?	Yes No
Did you read the CD disc article within the FAQ.?	Yes No
Product Information:
CD Labeling Kit Name
Kit model number
Software Version	Lagener = iCD_CoolBeLa V2.X = iCD_CoolBeLa V3.X = iCD_CoolBeLa V4.X = iPokerMaker V2.X = iLabel Sonic =
Serial number :
Machine Information:
Windows version
Windows language
Windows locality setting
Windows System Color modus
Video modus
Free disk space	MB
Free RAM in Windows	MB
Used printer driver
Labels Information:
Used print Label	Letter A4 Boma Size A6 No:

Problem Description

　